# Rove FAQ

## What is Rove?

Rove is a hospitality company that offers a curated collection of fully furnished homes for short-term and extended stays, plus full-service property management for the owners of those homes. It is operated by Rove Ventures Inc. at https://www.rovetravel.com.

## Is Rove a hotel or a vacation rental company?

Both in spirit: Rove offers private, fully furnished homes (like a vacation rental) but with the consistency, amenities and service standards of a hotel.

## How do guests book a Rove home?

Guests browse available homes at https://www.rovetravel.com/search, choose dates and a home, and book directly through Rove. Support is available before and during the stay.

## Can I book a Rove home for a long stay?

Yes. Rove homes are suited to short trips, seasonal stays and multi-month relocations.

## How does Rove work for property owners?

Owners list their home with Rove and earn rental income while Rove manages marketing, pricing, guest communication, cleaning and operations. Owners can choose full-service management (Rove+), RoveCore, or a lighter-touch Rove Lite option. Start at https://www.rovetravel.com/list-on-rove.

## What does Rove charge?

Fees depend on the program and the home. See https://www.rovetravel.com/fee-structure for current details.

## Where does Rove operate?

In a focused set of U.S. markets including New York City, The Hamptons, South Florida (Miami, West Palm Beach) and Aspen. The full list is at https://www.rovetravel.com/locations.

## How do I contact Rove?

- Guests / concierge: concierge@rovetravel.com, +1 877-510-ROVE (+1 877-510-7683)
- Reservations: reservations@rovetravel.com, +1 646-542-0001
- Owners: ownersupport@rovetravel.com