Terms of Service
Please read this Property Rental Agreement (this “Agreement”) carefully before you booking. This agreement constitutes a contract between you and Rove Ventures, Inc. (“Rove”). It is the responsibility of all occupants, guests, and members of their party to be familiar with all terms of this Agreement pertaining to the rental. This occupancy will be in the form of a property rental only and not constitute a permanent or primary residence or other tenancy.
This Agreement is made between Rove and Occupant (“Occupant” and together with the guests listed below, “Occupants”). Rove and Occupant agree to the terms and conditions set forth herein and any other rules and regulations applicable to the Property. By checking into the Property, Occupant agrees to all terms and conditions of this Agreement, regardless of whether this “Property Rental Agreement” has been completed and/or signed.
This Agreement is all Rove listed propertiers and is subject to the following terms:
Property. In consideration of the Rental Price paid by Occupant, Rove grants Occupant (and any named Occupants) a license to occupy the Property during the times specified above, subject to the terms and conditions set forth herein and any other rules or regulations applicable thereto.
Authorized Use and Guests. The Property is for the sole use as a remote work and vacation residence by listed Occupants and their invitees and guests (collectively, with Occupants, “Occupant Parties”), in full compliance with this Agreement. Occupant Parties are authorized to use the Property, subject to the terms and conditions of this Agreement, beginning on the designated Check-in Time on the Check-in Date, until the Check-out Time on the Check-out Date.
Reservation. Occupant shall not be allowed to check-in to the Property until the Rental Price (see Section 6) is fully paid AND this Agreement is fully signed by Occupant and received by Rove. Occupant shall be responsible for the cost of the reservation at the time of booking and will not be issued a refund for failure to sign this Agreement.
House Rules and Local Regulations. Occupants agree to comply and abide by all house rules and regulations that are at any time posted on the Property or delivered to Occupant (“House Rules”), and local regulations. If Occupants violate any House Rule or local regulation, this Agreement shall automatically terminate, and Occupants agree to immediately vacate the Property. Occupants further agree that all monies paid towards this reservation will be forfeited and no legal action will be taken against Rove for any personal or property damages incurred.
Amounts Due; Utilities; Late Charge; Additional Charges. Occupant agrees to pay the total rental price in the amount indicated above (the “Rental Price”) to Rove prior to check-in, which amount represents the total price attributable to rent, utilities, and included charges for the period beginning at the Check-in Time on the Check-in Date to the Check-out Time on the Check-out Date (the “Rental Term”). If any amount due from Occupant is not received by Rove by the applicable payment due date, Rove may charge 5% of the overdue amount as a late charge (a “Late Charge”) and shall have the option to terminate this Agreement and/or retain the reservation fee charged to Occupant. The amount paid for utilities assumes a normal usage; excessive usage and pool heating (if applicable) will be separate charge and paid for by Occupant. Any additional charges identified in this Agreement (an “Additional Charge”) shall be charged to Occupant and due and payable to Rove on the date identified in any accompanying invoice. Any Additional Charge shall be subject to a Late Charge if not received by Rove by the applicable payment due date.
Security Deposit. Occupant shall pay a security deposit in the amount indicated above (the “Security Deposit”). In the event of any damages cause by the Occupants (“Occupant-Caused Damages”), Rove shall send Occupant a bill with itemized charges and deduct this amount from the Security Deposit. Where the Security Deposit is insufficient to pay the Occupant-Caused Damages, the provisions of the immediately-prior paragraph shall apply with respect to such additional amounts. Rove is not required to keep Security Deposit funds in a trust account, nor required to pay any interest on it, unless required by law. Within fifteen (15) days of the termination of this Agreement and Occupant vacating the Property, Rove will refund the entirety of the Security Deposit funds, less any funds retained to cover the costs of repairing Occupant-Caused Damages and any other unpaid amounts due to Rove under this Agreement as set forth in an itemized statement to Occupant. In the event Occupant is not required to pay a Security Deposit, any Occupant-Caused Damages shall be the responsibility of Occupant, the costs of which shall be payable to Rove upon receipt of a bill itemizing the charges incurred by Rove for such Occupant-Caused Damages.
Cancellation by Rove. Rove may terminate this Agreement without cause at any time and refund the full prorated value of any unused days of the stay. Should Occupants be in breach of any of the terms of this Agreement, Rove may terminate this agreement immediately and no refund shall be issued of monies paid; at its option, Rove may evict the Occupant Parties upon any breach or default. Rove reserves the right to change reservation accommodations should a specific property become unavailable due to circumstances beyond its control.
Cancellation Policy by Occupant. If Occupant cancels or otherwise terminates this Agreement 60 or more calendar days prior to the Check-in Date, guests may receive a full refund of their balance paid. If Occupant cancels or otherwise terminates this Agreement 30 to 59 calendar days prior to the Check-in Date, guests may receive either 100% of the Rental Price, in the form of a future Rove booking voucher (to be used within 12 months of cancellation date) or a 50% refund of the Rental Price.
All reservations are non-cancellable and non-refundable within 30 calendar days prior the scheduled Check-in Date. In the case of receiving a voucher, no refunds will be provided. If your reservation dates have been moved, these policies remain attached to your original reservation date. Holding Over. Occupant agrees there shall be no holding over or late departure after the designated Check-out Time on the designated Check-out Date without Rove’s prior written approval. Any unauthorized holding over by Occupant shall be subject to a charge of one and one-half (1.5) times the undiscounted, average daily rate (based on the Rental Price as compared to the Rental Term) for each day of the holdover, plus any additional damages incurred including but not limited to, the lost revenue from cancelled reservations and the cost of alternative housing for guests displaced by Occupants’ holding over or loss of such guests. Late check-outs will be charged for an additional full-day of use and utilities, based on the Rental Price as compared to the Rental Term.
No Events; Gatherings; Parties. Rove recognizes that the Property is being used for business and/or group travel, which may include company outings, birthdays, reunions, or other events as part of the Rove experience. However, the Property may not be used for any parties (a) to which outside guests exceed 12 without express written approval, (b) at which noise or loud music may be heard by neighbors or is in violation of any local regulations, (c) parties with music or noise during quiet hours, or (d) parties that are otherwise disruptive to neighbors or the neighborhood. This Property is not intended to be used for any events, group gatherings, or parties. Upon discovery of an event, group gathering or party, you will be deemed in breach of this Agreement and Rove personnel or security shall have the right to enter the Property to remove all persons, including forcibly removing persons if necessary. This Agreement shall automatically terminate, and you agree to immediately vacate the Property. In violation of this provision, you agree that all monies paid towards this reservation will be forfeited and no legal action will be taken against Rove for any personal or property damages incurred.
Cleaning. The Property will be delivered to the Occupant in a professionally cleaned condition. Upon termination of occupancy, Occupant will deliver the Property in the same condition as delivered, less ordinary wear and tear. If Occupant does not return the Property in the same condition an additional cleaning and/or maintenance fee will be charged to Occupant as an Additional Charge. The cleaning fee paid by Occupant is for three hours of cleaning after Occupants’ departure; Occupant will be charged where additional cleaning is required.
Air Conditioning (“A/C”). To prevent any damage to the HVAC system, the A/C thermostat may not be lowered below 68 degrees Fahrenheit at any time during your stay at the Property.
Pets Policy. Pets are not allowed unless agreed upon in writing by Rove. If an unauthorized pet is on the Property, Occupant is in breach of their rental Agreement. Damage or cleaning attributable to pets shall be charged to Occupant as an Additional Charge, together with a one-time $300 charge per stay for reservations 30 nights or longer. All pets and animals must be fully vaccinated, non-aggressive, free of fleas and ticks, and fully house trained.
No Smoking. No smoking is allowed anywhere on the Property. Damage or cleaning attributable to smoking shall be paid by Occupant as an Additional Charge of no less than $500.
Firearms and Hazardous Materials. Firearms shall not be allowed on the premises. Occupant agrees that Fireworks and other hazardous materials shall not be used in or around the property.
Condition of Property. Occupant has not viewed the Property prior to entering into this Agreement. Occupant shall, on arrival, examine the Property, all furniture, furnishings, appliances, fixtures, and landscaping, if any, and shall immediately report, in writing, if any are not in operating condition or are in disrepair. Reporting repairs does not give Occupant the right to cancel this Agreement or receive a refund of any payments made.
Rules; Regulations; No Commercial Use. Occupants agree to comply with any and all House Rules. Occupant shall not, and shall ensure Occupant Parties shall not: (i) disturb, annoy, endanger, or interfere with other occupants of the building in which Property is located or its neighbors; (ii) use the Property for any commercial or unlawful purpose including, but not limited to, using, manufacturing, selling, storing, or transporting illicit drugs or other contraband, and any pornographic or other filming and photography for commercial uses; (iii) violate any law or ordinance; or (iv) commit waste or nuisance on, about, or around the Property. Any violation of the attached “Rove Ventures Noise, Occupancy, and Parking Guidelines” may result in additional fines charged to the guest as an Additional Charge, and possible removal from the Property. No refunds will be given for removal from the Property due to violation of any rules. For a list of potential fines and penalties, please refer to the attached “Rove Ventures Guest Fines” table.
Maintenance. Occupant shall properly use, operate, and safeguard the Property including, if applicable, any landscaping, furniture, furnishings, appliances, and all mechanical, electrical, gas, and plumbing fixtures, and keep them clean and sanitary. Occupant shall immediately notify Rove of any problem, malfunction, or damage. Occupant shall pay for all repairs or replacements necessitated by any Occupant Parties, excluding only ordinary wear and tear. Occupant shall pay for all damage to the Property as a result of failure to report a problem, malfunction, or damage in a timely manner. Occupant shall pay for repair of drain blockages or stoppage and all related damage, unless caused by defective plumbing parts or tree roots invading sewer lines.Rove cannot guarantee against mechanical or other failure of heating, air conditioning, appliances, stereo equipment, any utility systems, pools/spas, windows, internet, roofing, or the like. Please report any inoperative equipment or condition to our office promptly. NO REFUNDS OR RENT REDUCTIONS WILL BE MADE DUE TO MECHANICAL FAILURES OR MALFUNCTIONS, INTERRUPTIONS OF UTILITIES, MAINTENANCE PROBLEMS, OR CONSTRUCTION IN THE AREA. WHILE ROVE WILL MAKE EVERY REASONABLE EFFORT TO REPAIR ANY MAINTENANCE ISSUE IN A TIMELY MANNER AND EFFICIENTLY, IT CANNOT GUARANTEE THAT THE ISSUE WILL BE FIXED DURING YOUR STAY AT THE PROPERTY. If a problem persists after being given phone instructions by a Rove property associate, a maintenance service professional will be dispatched to assist the Occupants.
Alterations: Occupant shall not make any alterations in or about the Property including, but not limited to, moving furniture, painting, wallpapering, adding or changing locks, installing antenna or satellite dish(es), placing signs, displays or exhibits, or using screws, fastening devices, nails, or adhesive materials anywhere on the Property.
Entry. Rove and its agents have the right to enter the Property, at any time: (i) for the purpose of making repairs, decorations, alterations, and improvements; (ii) for maintenance or to supply necessary or agreed services; (iii) to verify that Occupant has complied with the terms of this Agreement; (iv) for the purpose of a landlord property showing or inspection; or (v) in case of emergency. Except in the case of an emergency, Rove will make commercially reasonable efforts to notify Occupants in advance.
No Assignment or Subletting. Occupant shall not assign any interest in the Agreement or sublet any part of the Property or attempt to do any of the foregoing. If this Agreement is assigned or the Property or any part thereof is sublet or Occupant attempts to do any of the foregoing: (i) assignees(s), sublessee(s), and all others may be required to immediately leave the Property, or be removed from it; (ii) Occupant is in breach of this Agreement; and (iii) Occupant forfeits its right to the return of any Security Deposit, if applicable, and is liable for any costs or damages incurred by Rove.
Unavailability. If for any reason beyond the control of Rove, the Property is unavailable, Rove may substitute a comparable unit or cancel this Agreement and refund in full to Occupant all payments made.
Occupant’s Obligations on Termination of Occupancy. Upon termination of occupancy, Occupant shall: (i) give Rove or its agents all copies of all keys or opening devices to the Property, including any common areas; (ii) vacate the Property and surrender it to Rove empty of all persons and their personal property; (iii) vacate any/all parking and/or storage space; and (iv) deliver the Property to Rove in the same condition less ordinary wear and tear as received upon arrival.
Personal Property and Injury.Rove Insurance. The personal property, including vehicles, of any Occupant Parties is not insured by Rove against loss or damage due to fire, theft, vandalism, rain, water, ice, snow, criminal, or negligent acts of others, or any other cause. Rove does not insure against personal injury to any Occupant Parties due to any reason other than a hazardous condition on the Property that exists as a result of Rove’s and its employees’ and agents’ gross negligence or intentional misconduct. Occupants acknowledge and agree that they are responsible for the safety of themselves and all Occupant Parties with respect to any pool, hot tub, play equipment, dock, and the Property and its other amenities; children must be closely supervised at all times while on the Property.Occupant Insurance. Rove recommends that all Occupant Parties carry or obtain insurance to protect themselves and their personal property from any loss or damage.Indemnity and Hold Harmless. Occupant agrees to defend, indemnify, and hold harmless Rove and its members from all claims, disputes, litigation, judgments, costs, and attorney fees resulting from loss, damage, or injury to any Occupant Parties and any of their personal property.Non Liability. Rove will not be liable for any damage or injury to any Occupant Parties, or any other person, or to any property, occurring on the Property unless such damage is the legal result of the gross negligence or willful misconduct of Rove and its agents and employees. Occupant waives any such claims against Rove on its behalf and on behalf of all Occupant Parties including, without limitation, loss or damage due to theft, casualty, water leakage, smoke damage, mold, vermin, or other matters. Rove shall have no liability for motor vehicle damage, snow or ice related vehicular immobilization requiring towing or emergency roadside assistance, or any interruption in utility or other services.This Section 23, and all indemnity obligations under this Agreement, shall survive until satisfied. All Occupant’s monetary obligations under this Agreement shall likewise survive until satisfied.
Mediation; Litigation. Occupants agree to mediate any dispute or claim arising out of this Agreement, or any resulting transaction, before resorting to arbitration or court action. Mediation fees, if any, shall be divided equally among the parties involved. If the dispute or claim is not resolved within sixty (60) days of the commencement of mediation, either party may proceed by litigation or, if mutually agreed, arbitration. Any arbitration or court trial (whether before a judge or jury or pursuant to judicial reference) of any dispute or claim will take place on an individual basis without resort to any form of class or representative action (the “Class Action Waiver”). THE CLASS ACTION WAIVER PRECLUDES ANY PARTY FROM PARTICIPATING IN OR BEING REPRESENTED IN ANY CLASS OR REPRESENTATIVE ACTION REGARDING A CLAIM OR DISPUTE. The validity and effect of the Class Action Waiver may be determined only by a court or referee and not by an arbitrator. The Parties to this Agreement acknowledge that the Class Action Waiver is material and essential to resolution of any disputes between them. THE PARTIES ACKNOWLEDGE AND AGREE THAT UNDER NO CIRCUMSTANCES WILL A CLASS ACTION BE ARBITRATED OR LITIGATED.
Joint and Individual Obligations. If there is more than one Occupant, each one shall be individually and completely responsible for the performance of all obligations under this Agreement, jointly and severally with every other Occupant.
Obligation to Follow Rules and Surveillance. Each property may be monitored by video electronic surveillance on the exterior of the house for guest security and to ensure that the rules of the community are respected. Occupants acknowledge that this Property may be under 24-hour exterior surveillance and security monitoring and patrols. Properties may include noise alert monitoring systems in order to ensure that neighborhood noise levels are respected.
Occupancy. Occupant is renting the Property for the number of days between the Check-in Date and the Check-out Date, inclusive, from Rove, who retains full legal, possessory, and access rights. Occupants use of the Property and rights in the Property are limited to the terms of this Agreement and the license granted hereunder.
Commercial Video/Audio Recording and Photographs. Occupant shall not video/audio record or take photographs for commercial purposes at the Property without prior written permission from Rove. Should Occupant video/audio record or take photographs for commercial purposes without written permission from Company, Occupant will be in breach of this Agreement and may be removed from the Property immediately without refund. Should such unauthorized recording(s) or photo(s) be distributed for commercial purposes, Occupant shall forfeit to Rove all proceeds, royalties, and/or revenue received from such distribution and shall use all efforts to remove the unauthorized recording(s) and/or photograph(s) from distribution.
Weapons, Violent Behavior, Hazardous Materials. Occupant shall not possess or cause to be present a firearm or other dangerous weapon on the Property. A “dangerous weapon” means a weapon, device, instrument, material, or substance, animate or inanimate, that is used for, or is readily capable of causing death or serious bodily injury. Furthermore, Occupant shall not engage in any violent behavior including fighting with or without a firearm or other dangerous weapon in or about the Property. Occupant shall not allow hazardous materials or flammable substances to be brought or used on the Property (other than charcoal or firewood in designated fireplaces and grills). Violating any of the rules from this clause may result in Occupant being immediately removed from the Property without refund.
Pools and Hot Tubs; Recreational Equipment; Docks.Swimming pools, hot tubs, and spas, docks, exercise equipment, recreational equipment, and any accessory or related equipment, while providing exercise, recreation, and relaxation (collectively, “Recreational Equipment”), also can be dangerous. People (as well as pets) can be severely injured or drown if the pool, hot tub, spa, or any body of water or other Recreational Equipment is not properly used. Occupants are strongly cautioned that they, other Occupants, and their guests must adhere to the following safe practices:No diving into the pool or hot tub or spa.No intoxicated persons may use the pool or hot tub or spa.No use of glass containers by the pool.No one should use the pool or hot tub or spa alone.Children may never be left unattended when they may gain access to the pool, hot tub, or spa, not even for a few seconds.All Recreational Equipment must be used in its intended manner and pursuant to all manufacturer’s instructions.Rove cannot assure the safety of persons using the Property containing a pool, hot tub, or spa or by any body of water. As a consequence, Occupants and their guests assume liability for pool, hot tub, or spa use, dock use, and any use of any body of water on the Property, including the use of any related accessories or equipment such as diving boards by themselves, other Occupants, their guests, or their pets.If the Property is part of an HOA or rental complex, the following also apply:The pool, hot tub, or spa may only be used during posted hours.Adult supervision is required for anyone under the age of 14.All drinks must be served in unbreakable containers.No alcoholic drinks are allowed in the pool area, hot tub, or spa.No excessive noise — please be considerate of your neighbors. Outdoor music and noise must be kept under 60 dBA at all times and is not permitted after 9pm.Users must shower prior to using the pool, hot tub, or spa.Use the pool safety equipment only in case of emergency.HOA or House Rules, if applicable, will supplement or supersede these rules.No Lifeguard will be on duty - You swim at your own risk.Occupant agrees to release, indemnify, hold harmless and forever discharge Rove and Rove’s employees, agents, successors, and assigns from any and all claims, liabilities, or causes of action of any kind that Occupant, other Occupants, and any Occupant’s guests or invitees may have at any time against Rove or Rove’s agents resulting from such persons’ presence in or about the pool, hot tub, spa, dock, or use of related equipment, or any exercise equipment or other Recreational Equipment. In no event will Rove be liable for any losses or injuries resulting from the use of Recreational Equipment guests or any party that is present at the Property during their stay.
Legal Compliance; Nuisance; Disparagement. Occupant shall comply, and shall ensure that other Occupant Parties comply, with all applicable federal, state, and local laws, rules, regulations, CC&R’s, and codes related to their use and occupancy of the Property. Occupant further agrees not to engage in, or allow any Occupant Parties to engage in, activities that may disturb or threaten the rights, comfort, health, safety, or convenience of others, including Rove’s staff, Property neighbors and other Rove guests. Prohibited conduct includes, without limitation, the following activities: disrupting Rove’s business operations; verbal or physical harassment; manufacturing, delivering, possessing with intent to deliver, or otherwise possessing a controlled substance or drug paraphernalia; engaging in or threatening violence; possessing or using a weapon in a manner prohibited by law; storing anything in utility closets that house any gas appliances; tampering with utilities or telecommunications; or taking any action that would injure or derogate from Rove’s reputation in any way, including publishing, endorsing, or making any untrue statements, disparaging remarks, or derogatory statements about Rove, any of its employees or agents, and the Property, whether online or otherwise. Occupant further agrees not to make, or allow any Occupant Parties to make, any public or non-confidential statement with respect to any dispute, claim, or complaint about Rove, its employees and agents, and the Property without Rove’s prior written consent.
Force Majeure; Refunds. Rove shall not be responsible for, and shall not provide refunds in connection with, events outside its reasonable control, including without limitation: (a) environmental and other noise; (b) personal emergencies of Occupants; (c) flight delays or other travel-related issues; (d) inclement weather; (e) internet or cable connectivity problems; (f) any government-declared evacuations, controls, or shutdowns; or (g) any delay or failure caused by acts of God or other causes beyond Rove’s reasonable control, including fire, flood, earthquake, accident, storm, explosions, strike or labor dispute, unavailability of supplies or labor, holdovers, pandemics, acts of war, terrorism, and the like.
Entire Agreement. This Agreement constitutes the entire agreement between the parties. It is intended as a final expression of the parties’ agreement, and may not be contradicted by evidence of any prior agreement or contemporaneous oral agreement. Any provision of this Agreement that is held to be invalid shall not affect the validity or enforceability of any other provision in the Agreement. The waiver of any breach by Rove shall not be construed as continuing waiver of the same or any subsequent breach. Time is of the essence.
Matters Contrary to Agreement. This Agreement shall supersede any House Rules, regulations, or practices of Rove which shall be contrary to or inconsistent with its terms.
Miscellaneous. Any and all legal matters arising out of this Agreement shall be adjudicated in the city in which the Property is located. Should any provision contained in this Agreement be held to be invalid, illegal, or enforceable by a court or other judicial tribunal of competent jurisdiction, the remainder of the Agreement will be in full force and effect. The parties agree that any such invalid, illegal, or unenforceable provision will be replaced with a valid, legal, and enforceable provision that most closely accomplishes the former provisions’ economic effect. The parties agree that facsimile and electronic signatures shall have the same authority as original wet signatures and this Agreement may be signed in any number of ways, with multiple counterparts. In no event shall Rove be liable for lost profits, special damages, punitive damages, or consequential damages under this Agreement.
I/we, the undersigned, hereby apply for the above listed accommodation and warrant and agree that I/we (a) are 25 years of age or older, (b) have read, understand, and agree to the terms and conditions of this application and the Agreement, (c) will occupy the Property solely in accordance with the Agreement, for remote laptop work and vacation purposes, and (d) will abide by all laws and any restrictions on use of said Property, and acknowledge that a breach of any of these terms may result in immediate eviction and removal from the Property. I/we further understand and represent that I/we are executing this application on behalf of all parties named on the guest list.
THE CREDIT CARD SUPPLIED AT THE TIME OF RESERVATION WILL BE HELD FOR BACKUP SECURITY PURPOSES. It is hereby agreed that unpaid rent, including the balance of the Rental Price, fines and/or citations, excessive cleaning, damage, lost keys, lock-outs and/or charges incurred for additional services requested by guest(s) or as Additional Charges may be charged to this card, if necessary.
By signing below, I authorize Rove to charge my supplied credit card in the following circumstances: (1) at the time of check-in for the Rental Price or remaining balance thereof if not fully paid prior to check-in; (2) for any cancellation pursuant to the Cancellation Policy identified in Section 10 of the Agreement; and (3) for any Additional Charges incurred pursuant to this Agreement.
By signing below, I agree that this is a legally binding document and I have read and agree to all terms and conditions in this document.
Rove Noise, Occupancy, and Parking Guidelines
Rove Guest Fines
Guests are subject to a $1,000 fine and/or removal and reservation may be cancelled with no refund upon one or subsequent noise complaints. Rove wants guests to enjoy the home, including SONOS speakers, but please be respectful of the neighbors.
Extra guests will be removed and reservation may be cancelled with no refund.
Guests must remove vehicle(s) if warned.
Note: Rove reserves the right to modify the above fines and/or charge additional fines based on the location of the Property and severity of guest violation(s). The above table details Rove’s internal fine structure only. If additional fines are issued by the City or HOA, those fines will be charged directly to guest plus a ten percent administrative fee to cover processing. The foregoing fines shall not limit Rove’s rights and remedies under the Agreement (including eviction) and at law and in equity.