Frequently Asked Questions

Rove Travel is a marketplace for luxury property rentals. As a Host, you can utilize Rove to receive top-tier clients, screen guests, process payments, protect your home with $5 million of damage protection, and much more.

Rove Travel processes your payout 48 hours after your guest checks in. Payments are sent via ACH and may take 2–5 business days to arrive in your account. For monthly bookings, payments are issued monthly from the check-in date.

No minimum term. The RoveLite Agreement begins when you create your account or first access the Rove platform. It continues indefinitely until you or Rove terminate service.

Yes. Either party may terminate with written notice.

Payments are prorated for the days booked in the prior month.

Yes, owners can receive up to $10,000 in statement credits for qualified referrals. Terms & Conditions apply, please see our Owner Referral Terms & Conditions page for full details.

Properties must meet all requirements in the Host Guidelines, including cleanliness, safety, adequate supplies, and regulatory compliance. All properties are expected to meet Rove's "luxury standard". If your property falls short, Rove may terminate service at any time.

Hosts are responsible for stocking and replenishing all required supplies (linens, toiletries, consumables, etc.).

Hosts are responsible for all guest turnovers.

Owners are responsible for all guest communications.

Rove provides up to $5,000,000 in damage protection on RoveTravel.com bookings through third-party coverage, but normal wear and tear or uncovered costs remain the Host’s responsibility. See the Damage Protection Policy for more details.

Yes. Hosts should maintain a STR‑friendly homeowner policy with liability protection.

Any claim needs to be submitted within 7 days of guest departure with before/after evidence; normal wear-and-tear isn’t covered.

Yes, you will receive a notification confirming the booking with the check-in / check-out date. You can also refer to your owner’s portal for all current and future bookings.

As a RoveCore host, you have full control over your pricing. You can set and adjust your rates directly through the pricing module in the Host Portal. Rove also provides built-in pricing tools to help you implement dynamic pricing strategies, making it easier to optimize your rates based on demand, seasonality, and market conditions.

Guests may be charged a platform fee (or “service fee”), applicable taxes, and, where applicable, a credit card processing fee if opted into upon booking. Cleaning fees and/or pet fees are payable to Host.

Yes. Hosts must block the calendar through their Rove Portal for dates you plan to stay at the property.

Hosts are responsible for resolving disputes with Guests. In the event you are not able to reach an agreement with a Guest, Rove Travel adjudicates, and determines any changes in payouts. Reservations made on third party booking platforms are subject to each platform’s rules and adjudication.

Monthly financial statements with a breakdown of revenues, expenses and Rove’s management fee. You can access real‑time calendars and performance in the owner portal.